COMPREHENSIVE PRIVACY NOTICE FOR WEB SITE USERS

At AUTOTANQUES NIETO we care about the protection and privacy of your personal information. Therefore,  we make  important efforts to ensure respect for the principles governing the processing of personal information of  legality, consent, quality, information, proportionality, responsibility, loyalty and purpose, as well as the security and confidentiality duties of your personal information, through the implementation of institutional protocols and procedures for compliance with the Federal Law on  Protection of Personal Information  in Possession of Individuals ("The Law and/or Legislation"), its Regulations, secondary provisions and best practices in the field of privacy.

Thus, we offer access  to  this Privacy Notice to let you know  how your personal information  is processed,   the personal data  we may obtain, the purposes for which your data will be used, the third parties with whom we may share them, as well as the security measures that we follow in AUTOTANQUES NIETO for the protection of your personal information; in this way we will keep you informed so that you always retain control and disposition of your personal information.

Identity and address of the Data Controller

AUTOTANQUES NIETO, s. A.  de c.v. (hereinafter AUTOTANQUES NIETO) with address at Av. 5 de Febrero No.1724, Zona Industrial Benito Juárez, C.P. 76130, Querétaro, Qro., MX is the Controller of the personal information you provide to us. Therefore, the collection, use, storage, disclosure, and cancellation of your personal information, is done through an appropriate, legitimate, and lawful use in compliance with the competent legislation and other regulations that apply.

To comply with the purposes for which you provided us with your information, the personal data and/or categories of personal data that we may collect from you are:

Personal INFORMATION obtained

• Full Name
• Email
• Issue
• Phone Number
• Related information with the requested services

Sensitive personal data

We inform you that we will not collect personal data considered sensitive in accordance with the competent legislation and its Regulations.

 Purposes for which we will use your personal INFORMATION

 main purposes

Your personal information may be used for the following main purposes such as origin and are necessary for the existence, maintenance, and fulfillment of the relationship between you and AUTOTANQUES NIETO:

• To contact you and provide you with information you have requested from us regarding the services and /or products of AUTOTANQUES NIETO.
• To send you the requested quote regarding the products and / or services of AUTOTANQUES NIETO.
• To channel you with the appropriate area and to offer care and follow up regarding any complaint, request and /or order in relation to products and /or services you wish to purchase from AUTOTANQUES NIETO.
• Offer information on possible employment opportunities in AUTOTANQUES NIETO and/or about recruiting procedure. In this case, you should provide information through institutional channels.

Secondary purposes

In addition, your personal identification and contact data will be used for the following different or secondary purposes that are not necessary to establish and comply with the legal relationship established with you. However, they allow us to provide you with better care.

• Marketing, advertising, commercial prospecting, evaluation of the products and / or services of AUTOTANQUES NIETO.

To prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes set out in this privacy notice, we have implemented physical, electronic and administrative procedures, using advanced technologies that limit the use or disclosure of your data, allowing us to process it properly and prohibiting its extraction from the offices and/or electronic formats of AUTOTANQUES NIETO in an unauthorized  manner, any information containing  personal data.

Mechanism to express its refusal for the processing of your data for secondary purposes

AUTOTANQUES NIETO, informs you, in the event that you do not want your information  to be used for different or secondary purposes, stated in the present document,  contact us through the email address:  privacidad@autotanques.nieto.com.mx in order to be registered by our “Department of Personal Data” in the exclusion list called "holders with non-secondary purposes"

If you do not express your refusal, we will understand that you give us your consent to use your data for secondary purposes.

The refusal to use your personal data for these purposes cannot be a reason for us to deny you the services and products you request or contract with us.

Transfers of personal data

Your personal data collected by AUTOTANQUES NIETO, won´t be transferred to third parties, except when is necessary in the cases expected in the Law and in the present Privacy Notice.

In addition to the above, AUTOTANQUES NIETO informs  you that, in accordance with the provisions of article 37 of the Federal Law on the Protection of Personal Data in Possession of Individuals, your personal data can be transmitted, without your consent, in the cases specified below:

• When the transfer is written in the Law or Treaty to which Mexico takes part of.
• Where the transfer is needed for prevention or medical diagnosis, health assistance, medical treatment, or health services management.
• Where the transfer is made to controlling companies, subsidiaries, or affiliates under the common control of the controller, or to a headquarter company or to any member company of AUTOTANQUES NIETO group, operating under the same internal processes and policies.
• Where the transfer is necessary by virtue of a contract concluded or to be concluded in the interest of the data holder, by AUTOTANQUES NIETO and a third party.
• Where the transfer is necessary or legally required for the safeguarding of a public interest, or for the procurement or administration of justice.
• Where the transfer is necessary for the recognition, exercise or defence of a right in judicial proceedings.
• Where the transfer is necessary for the maintenance or compliance of a legal relationship between AUTOTANQUES NIETO and the holder.

 Means and procedures for the exercise of ARCO rights and Revocation of Consent

ARCO Rights

You have the right to access, rectify, cancel, or object to the processing of your personal data (ARCO rights). In this sense, as the  owner of your personal data you have the right to know what personal data AUTOTANQUES NIETO keeps,  for what purposes it and the conditions of use we give them (Access), as well as to rectify them if they are inaccurate, outdated or incomplete (Rectification), instruct us to cancel them when they are excessive or unnecessary for the purposes described that justified their obtaining, consider that they are not being  used in accordance with the principles, duties and obligations provided for in the applicable regulations (Cancellation), or object to the use of your personal data for specific purposes  (Opposition), in cases where the Private Possession of Personal Data Protection Federal Law allows it.

Documents to accompany:

For the exercise of ARCO rights, you must accompany such application with documents that prove your identity by sending a photocopy of any official identification, or if you act on behalf of a third party, you must submit a copy of the public deed of the power of office, power of attorney letter  signed before two witnesses, or statement in the Personal Appearance of the Owner, as appropriate, as well as an official identification.

The ARCO Request for Rights should be addressed to the Department of Personal Data, who will verify that it contains all the information requested and that it is indicated below:

• Full name of the Holders Data, telephone number, address, an email address or other means to notify the response to your request.
• Valid document proving identity of the Holder.
• The description of the personal data on which you wish to exercise your rights and the reasons that motivate you in this regard.
• Any other element or document that facilitates the location of personal data.
• In the case of a request for rectification of personal data, the Owner must also indicate the modifications to be made and provide the documentation that supports his request.

Revocation of Consent

Likewise, at any time you can revoke the consent you have given us for the processing of your personal data, so that we stop using them. However, it is important to note that not in all cases we will be able to fulfill your request or terminate its use immediately, as it is possible that by some legal obligation we require further processing of your personal data. You should also consider that for certain purposes, the revocation of your consent will imply the conclusion of your relationship with AUTOTANQUESNIETO.

Documents to accompany:

For the Revocation of Consent, the Holder must prove his identity by sending a photocopy of any official identification, or if acting on behalf of a third party, you must submit a copy of the public deed of the power of office, power of attorney letter signed before two witnesses, or statement in the Personal Appearance of the Owner, as appropriate, as well as an official identification.

The Request should be addressed to the Department of Personal Data, who will verify that it contains the data requested in the "Request for Revocation of Consent", such as:

• Full name of the Holders Data, telephone number, address, an email address or other means to notify the response to your request.
• Valid document proving identity of the Holder.
• The mention of whether the revocation of consent is about all the consented purposes, that is, that AUTOTANQUES NIETO stop fully processing the data of the Owner or, where appropriate, if you request the revocation on certain treatments, for which you must specify for which purposes you want your personal data to no longer be processed.
• Any other element or document that facilitates the location of personal data.

For the exercise of your ARCO rights and/or the consent revocation must require the institutional request for the exercise of rights "ARCO" and / or "Revocation of Consent" to the Department of Personal Data to the email: privacidad@autotanques.nieto.com.mx  and present it as well directly in the offices located in Av. 5 de Febrero No.1724, Zona Industrial Benito Juárez, C.P. 76130, Querétaro, Qro.MX.  The documents indicated in each application and already indicated in previous paragraphs shall accompany that request.

In the event that your application does not comply with the indication of an address or any other means for the response to be notified, AUTOTANQUES NIETO may considered it as unsubmitted, leaving a statement.

If the Owner's request is not clear, insufficient, erroneous or incomplete,  AUTOTANQUES NIETO may ask you to provide additional information to respond to your request within 5 business days of receipt of the request, if the request is not answered, the request will be not submitted.

The Owner will have 10 business days to meet the request for additional information of AUTOTANQUES NIETO, beginning  the next day on which he has received it, after which if the Owner does not provide the information  it will be held as application not submitted. In the event that the Holder meets the request for information, the deadline for AUTOTANQUES NIETO to respond to the request will begin the day after the Holder has met the request.

AUTOTANQUES NIETO will have a maximum period of 15 business days, beginning on the date on which you received the Application, to inform the Owner whether it is accepted. In the event that the application is accepted, AUTOTANQUES NIETO in the following 10 business days will make the corresponding modifications. The time limit referred to in that paragraph may be extended only once for an equal period, as long as AUTOTANQUES  NIETO  justifies  it.

AUTOTANQUES NIETO will respond in time and form to the requests that are submitted to it, complying at all times with the provisions of the Law. The same way, AUTOTANQUES NIETO may deny the revocation of consent for the processing of the personal data of the Holder in the cases stated   by the Law and its Regulations.

When the Owner requests confirmation of the cease of the processing of his personal data AUTOTANQUES NIETO will expressly respond to such request.

We inform you that, the exercise of ARCO rights and the revocation of your consent will be free of charge and should only cover the justified costs of sending and cost of reproduction in copies or other formats.

For more information about the ARCO rights procedure and/or Revocation of Consent, we invite you to visit our website at www.autotanquesnieto.com where you can consult our privacy policy. You may also contact us at the following email privacidad@autotanques.nieto.com.mx  or by   phone +52 442 211 2459 where our Personal Data Department will gladly  resolve any questions.

Once you have submitted your application, if you believe that you have not received a response from AUTOTANQUES NIETO or the response given to you is not satisfactory, you have the right to go to the National Institute of Transparency, Information Access and Protection of Personal Data (INAI)  to submit a request for data protection within fifteen days of the deadline for AUTOTANQUES NIETO to respond to your request in accordance with the Law and its Regulations, as well as the procedure we have established for this purpose, or the response we have given to it.

Mechanism to limit the use or disclosure of your personal data

In order for you to limit  the use or disclosure of your personal data for secondary purposes, we provide you with the email: privacidad@autotanques.nieto.com.mx  to be registered by our Personal Data Department in the exclusion list called "Holders with non-secondary purposes", so that your personal data is not processed for the secondary purposes mentioned in this Privacy Notice.

You may also choose to request your registration in the Public Registry to avoid advertising, which is in charge of the Federal Consumer  Office (PROFECO),  in order that your personal data is not used to receive advertising or promotions from companies of goods or services. For more information on this registration, you can consult the PROFECO website, or contact them directly.

Use of mechanisms in remote or local electronic communication media

We inform you that, in order to collect the personal data detailed herein,  AUTOTANQUES NIETO will not use mechanisms in remote or local electronic media, optical or other technology such as cookies or web beacons, that allows the collection of personal data automatically and simultaneously at the same time you are getting  in contact with them.

 MODIFICATIONS AND/OR UPDATES TO the Privacy Notice

In the event of any update or modification to this Privacy Notice, AUTOTANQUES NIETO will inform you in  their website www.autotanquesnieto.com  through a statement within 5 business days of its modification.

 

Date of last update of the Privacy Notice:  April 2, 2020.